Sign In

Sign in with your registered email address and password.

Create Account

Register a new account with your name, email address, and a password. Every user needs their own account. Sensors, Places, and Alerts can be shared between multiple users by creating an organisation and inviting other users to join it.

Forgot Password

Enter your registered email address and you will soon receive an email with a link to set a new password. This link is valid for 1 hour.

Create an Organisation

An Organisation can contain multiple user accounts sharing multiple Sensors, Places, and Alerts. Users can be a member of multiple organisations. Sensors can only belong to one organisation at a time.

Join Demo Organisation

The Demo organisation contains simulated Sensor movements to give you an idea of how our platform works. Try out the map page, click on Sensors and Places to view their data.

Select your Organisation

If you have joined or created more than one organisation you can choose which one to view after signing in.

Top Panel

Feedback & Support

Send a message to our support team.


Invitations to join an organisation will appear here.

Top Right Menu

Account settings

Change your name, email address, phone number, units (metric or imperial) and password.

Organisation settings

Change the name of your organisation. Enable or disable public QR scanning to allow unregistered people to scan your Sensors and request a pickup at a location or to send a feedback message about the Sensor.

Left side menu


Get a quick overview of how many Sensors are currently present a different Place Groups (or “In Transit” for Sensors not at a known Place), how long they have been there, and average temperatures.


The map shows the most recent location of your Sensors. If you have more than 5000 active Sensors on your account, only the most recent 5000 will be shown by default. Use the filtering options above the map to narrow the search criteria.

Your Places are also visible on the map. Only the first 5000 Places are visible, ordered by number of Sensors currently at that place. Other places can be shown by using the filters above the map.

Map Filters

Map List


Click the green + button to activate a Sensor by typing its Sensor ID. To activate by scanning the QR code, click the Scanner button on the left side menu.

Sensor Groups

Click the green + button to create a new Sensor Group. Enter a name and select a colour, then tick the boxes next to the Sensors that will join this group. A Sensor can only belong to one group.

Sensor Page

Event History shows a summary of location changes and user actions. To see the full location history, change the date range and follow the points and lines on the map, or click the three dots button and choose Download CSV.

Edit Sensor

Sensor ID cannot be changed. You can assign a name, Sensor Group, and notes. On some models the upload rate can be changed to save more logs before uploading, or to upload more frequently. The Sensor location is updated when it uploads data. A faster upload rate or a higher number of logs will decrease battery life.

Create Pickup Request

Update Location

More – Download CSV

More – Deactivate Sensor


Click the green + button to create a new Place. Enter a name, select a place group if desired. Type the address into the Search Address field to let Google locate it for you, or enter your latitude and longitude coordinates. The radius is used for determining whether a Sensor is at this place. The other address fields are optional and will not change the location of the place.

Place Groups

Click the green + button to create a new Place Group. Enter a name and select a colour, then tick the boxes next to the Places that will join this group. A Place can only belong to one group.

Place Page

Sensors Here list shows Sensors that have sent two concurrent location samples at this place or have been scanned at this place with a QR code.

Temperature data from Sensors with this feature will be displayed together on the chart.

Geofence Alerts list shows alert notifications that have been sent when a Sensor arrives or departs from this place. See the Alerts section for more details on Geofence Alerts.

Click the Edit Place button to rename the Place, change the Place Group it belongs to, edit the address details (changing the address does not change its location on the map), edit the latitude and longitude (this does move the location), edit the radius (radius is used for determining whether a Sensor is at this place) and create or edit Geofence Alerts. Latitude, longitude, and radius can also be edited by moving the markers on this map.


Activate Sensors

If you have joined more than one Organisation, confirm that the correct one is selected.

Use your phone camera or PC webcam to scan the QR code on the Sensor, or type in the Sensor ID printed near the QR code.

Click the cog icon to change the settings for this Sensor before activation. This may be useful if you are activating many Sensors at once. You can change these settings for individual Sensors later.

Click Activate to bring this Sensor into your Organisation.

Check In

Scan the QR code on a Sensor to indicate that is has arrived at the selected place. A Sensor will automatically be marked as arriving at a Place after it has sent two location samples that are within the radius of that Place.

Check Out

Scan the QR code on a Sensor to immediately change its location to the selected Place. A Sensor will automatically be marked as departing a place after it has sent two location samples that are not within the radius of that Place.


Create alert triggers to send a message to an email address, phone number, or webhook. Triggered alerts will always be visible in the Alert Notifications table on the dashboard page.

Geofence alerts

Geofence alerts are triggered when a Sensor enters or leaves the chosen place or location.

Event alerts

Event alerts can be configured with multiple trigger conditions, and can apply to all or some of your Sensors.


Click the green + button to create a new Organisation. You can change which Organisation you are viewing by opening the top right menu and selecting Switch Organisation. You may need to sign out and sign in again if the Switch Organisation option is not visible.



Click the green + button to send an invitation to another user to join your Organisation. If the recipient does not have an account they will be asked to register before accepting your invitation.


Admin: Full control of everything in this Organisation including inviting new users and removing users.

User: Full control of Sensors, Places, and Alerts. Cannot change the Organisation settings or invite or remove other users.

Read Only: Can view all Sensors, Places, and Alerts but cannot change anything.

Alerts Only: Can view all Sensors, Places, and Alerts and can change the status of Alert notifications to Resolved or Unresolved.


Long Gaps in Updates

Sensors that were offline for more than 7 days but have now returned. Sample Date column shows the date the Sensor returned from its holiday.

Last Seen Over 7 Days Ago

Sensors that have not uploaded a sample in the last 7 days. This could indicate a flat battery, or the Sensor may have temporarily moved into an area without mobile reception.